Last Updated: September 26, 2026
These Terms of Service govern your use of the Summit Line Media website and any services provided by Summit Line Media.
By using this website, contacting Summit Line Media, requesting a concept, or purchasing services from us, you agree to these Terms of Service.
1. About Summit Line Media
Summit Line Media provides digital services including website design and development, AI phone systems, lead automation, digital marketing, social media services, Meta advertising support, branding, and related digital services.
Specific services, pricing, deliverables, timelines, and payment terms may be outlined separately in a proposal, invoice, agreement, or written communication between Summit Line Media and the client.
2. Website use
You agree to use this website only for lawful purposes.
You may not:
- Attempt to interfere with or damage the website
- Attempt to gain unauthorized access to any systems
- Use the website for fraudulent or unlawful activity
- Copy, reproduce, or redistribute website content without permission
- Misrepresent your identity or business when submitting information
3. Free website concepts
Summit Line Media may offer prospective clients a free website concept, mockup, preview, or demonstration.
A free concept is intended for evaluation purposes only and does not transfer ownership of the design, code, graphics, layout, or other creative work to the recipient.
Unless otherwise agreed in writing, all concepts remain the property of Summit Line Media until a paid agreement is entered into and all required payments are made.
Summit Line Media is not required to provide editable files, source code, design files, or other working materials for free concepts.
4. Services and project scope
The exact scope of each project will be agreed upon between Summit Line Media and the client.
Anything not specifically included in the agreed scope may be considered additional work and may require additional fees.
Clients are responsible for reviewing project details before approving work.
Changes requested after approval or outside the original scope may affect the project timeline and price.
5. Client responsibilities
Clients are responsible for providing accurate and timely information required to complete their project.
This may include:
- Business information
- Logos and branding
- Photos and videos
- Website content
- Product or service information
- Login credentials where necessary
- Feedback and approvals
Delays in providing required materials or approvals may result in project delays.
Clients are responsible for ensuring that materials they provide to Summit Line Media do not violate copyright, trademark, privacy, or other third-party rights.
6. Payments
Pricing and payment terms will be communicated before paid work begins.
Depending on the service, Summit Line Media may require:
- An upfront payment
- A deposit
- Monthly recurring payments
- Milestone payments
- Payment in full before launch or delivery
Invoices must be paid according to the payment terms shown on the invoice or service agreement.
Summit Line Media may pause or suspend services for overdue payments.
7. Monthly and recurring services
Certain services may be billed monthly or on another recurring basis.
Recurring services may include website hosting, website maintenance, automation systems, AI phone systems, marketing services, social media management, or similar ongoing services.
Clients remain responsible for recurring fees until the service is cancelled according to the applicable agreement.
Cancellation does not automatically entitle a client to a refund for services already provided or billing periods already started.
8. Refunds
Unless otherwise stated in writing, payments for completed work, custom design work, setup work, advertising management, automation setup, and services already performed are non-refundable.
If a project is cancelled before completion, Summit Line Media may retain payment for work already completed and costs already incurred.
Any refund offered by Summit Line Media is at our discretion unless otherwise required by law or specified in a written agreement.
9. Website ownership
Ownership of completed website work may depend on the client's specific agreement with Summit Line Media.
Unless otherwise agreed in writing, Summit Line Media retains ownership of its internal systems, reusable code, frameworks, templates, processes, tools, automation methods, and intellectual property.
Once all agreed payments have been received, clients may receive rights to the final website or deliverables specifically created for them as outlined in their agreement.
Third-party software, plugins, fonts, stock assets, platforms, or services may remain subject to the licenses and terms of their respective owners.
10. Portfolio use
Unless otherwise agreed in writing, Summit Line Media may display completed client work, business names, logos, screenshots, or project descriptions in its portfolio, website, social media, proposals, and promotional materials.
If a client does not want their project displayed publicly, they may request this in writing.
11. Third-party services
Summit Line Media may use or integrate third-party services such as:
- Website hosting platforms
- Domain registrars
- Email platforms
- AI services
- CRM systems
- Payment processors
- Social media platforms
- Advertising platforms
- Analytics services
- Automation software
Summit Line Media is not responsible for outages, policy changes, account suspensions, price changes, service interruptions, or other issues caused by third-party providers.
Clients may also be responsible for paying third-party subscription, hosting, advertising, domain, software, or platform fees.
12. Advertising services
For advertising services, Summit Line Media does not guarantee a specific number of leads, sales, customers, revenue, return on advertising spend, or other business result.
Advertising performance can be affected by many factors outside our control, including:
- Market conditions
- Competition
- Advertising budget
- Offer quality
- Pricing
- Website performance
- Customer demand
- Platform algorithms
- Client response times
Clients remain responsible for approving advertising budgets and paying advertising platforms unless otherwise agreed.
13. AI and automation services
AI and automated systems may occasionally produce inaccurate, incomplete, or unexpected responses.
Clients are responsible for reviewing how automated systems are used within their business and ensuring that their use complies with applicable laws, regulations, and industry requirements.
Summit Line Media does not guarantee that AI or automation systems will operate without interruption or error.
14. Results disclaimer
Summit Line Media works to improve clients' websites, digital presence, automation, marketing, and customer experience.
However, we do not guarantee specific financial results, sales, rankings, leads, followers, conversion rates, or business growth.
Business results depend on many factors outside Summit Line Media's control.
15. Project timelines
Any project timeline or estimated completion date is an estimate unless specifically guaranteed in writing.
Timelines may change due to client delays, revision requests, technical issues, third-party services, or changes in project scope.
16. Limitation of liability
To the maximum extent permitted by law, Summit Line Media will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from the use of our website or services.
This may include losses resulting from:
- Website downtime
- Lost leads
- Lost revenue
- Third-party platform issues
- Software failures
- Advertising performance
- Data loss
- AI or automation errors
Where liability cannot be excluded, Summit Line Media's total liability will generally be limited to the amount paid by the client for the specific service giving rise to the claim, unless applicable law requires otherwise.
17. Indemnification
You agree to indemnify and hold Summit Line Media harmless from claims, damages, losses, or expenses arising from materials you provide, your misuse of our services, your violation of these Terms, or your violation of another person's rights.
18. Intellectual property
The Summit Line Media name, website design, branding, graphics, written content, concepts, code, processes, and other original materials are protected by applicable intellectual property laws.
Nothing on this website gives you permission to reproduce, copy, sell, distribute, or commercially use Summit Line Media intellectual property without written permission.
19. Termination of services
Summit Line Media may refuse, suspend, or terminate services where reasonably necessary, including in cases involving:
- Non-payment
- Fraudulent activity
- Abuse or harassment
- Illegal activity
- Repeated breach of agreements
- Requests that create unreasonable legal, reputational, or technical risk
Outstanding amounts for work already completed remain payable following termination.
20. Privacy
Use of personal information submitted through the Summit Line Media website is governed by our Privacy Policy.
21. Changes to these terms
Summit Line Media may update these Terms of Service from time to time.
The most recent version will be identified by the "Last Updated" date at the top of these Terms.
Continued use of the website after changes are published constitutes acceptance of the updated Terms.
22. Governing law
These Terms are governed by the applicable laws of Canada and the province or territory applicable to Summit Line Media's operations, unless otherwise required by law.
23. Contact
For questions about these Terms of Service, contact:
Summit Line Media
Canada
Email: landongardiner@summitlinemedia.com
Phone: 587-338-7642
Last Updated: September 26, 2026
Summit Line Media respects your privacy and is committed to protecting the personal information you provide through our website.
1. Information we collect
When you contact Summit Line Media through our website, we may collect information you voluntarily provide, including:
- Your name
- Business name
- Email address
- Phone number
- Current website address
- Business type
- Services you are interested in
- Any information included in your message
Our website currently uses this information to prepare an email inquiry that you can send directly to Summit Line Media.
2. How we use your information
We may use the information you provide to:
- Respond to your inquiries
- Prepare website concepts, proposals, or service recommendations
- Communicate with you about Summit Line Media services
- Schedule calls or meetings
- Provide requested services
- Maintain records relating to prospective or existing client relationships
- Improve our services and customer experience
We do not sell or rent your personal information.
3. Communications
If you contact Summit Line Media, we may respond using the email address or phone number you provide.
We may also follow up regarding your inquiry, requested concept, proposal, or services that you have expressed interest in.
You may ask us to stop contacting you at any time.
4. Service providers
We may use third-party service providers to operate our website or provide services to clients. These may include website hosting providers, email providers, analytics services, advertising platforms, automation tools, payment processors, or other technology providers.
These providers may process information only as necessary to provide their services to us and may operate under their own privacy policies.
5. Website data and cookies
Our website may use standard technologies such as cookies, logs, analytics tools, or similar technologies to understand website traffic, improve performance, and measure marketing effectiveness.
These technologies may collect information such as:
- Browser type
- Device type
- IP address
- Pages visited
- Approximate location
- Referral source
- Time spent on the website
If Summit Line Media introduces additional analytics, advertising, or tracking technologies in the future, this Privacy Policy may be updated accordingly.
6. Advertising
Summit Line Media may use advertising platforms such as Meta or similar services to promote our business.
These platforms may use cookies, pixels, or similar technologies to measure advertising performance or deliver relevant advertising, subject to their own privacy practices and applicable consent requirements.
7. How we protect information
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining client records, fulfilling contractual obligations, and meeting legal or business requirements.
9. Your privacy rights
Depending on where you live, you may have rights relating to your personal information, including the right to request access to or correction of information we hold about you.
You may also request that we delete information where appropriate and permitted by law.
To make a privacy request, contact us using the information below.
10. Third-party links
Our website may contain links to third-party websites or services.
Summit Line Media is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Changes to this policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, or legal requirements.
The most recent version will be identified by the “Last Updated” date at the top of this policy.
12. Contact us
For questions about this Privacy Policy or how Summit Line Media handles personal information, contact:
Summit Line Media
Canada
Email: landongardiner@summitlinemedia.com
Phone: 587-338-7642
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